Frequently asked questions
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What are your prices?
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Each item that we manufacture is customizable and because of this, prices will range widely. Our prices are dependent on size, materials cost, and the type of item you are looking to create. Contact us or stop by with a design and description of what you would like to make. With enough information, we can easily give you an estimated total cost.
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Do you print copies?
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There are a few things we do not do in relation to office services. We do not make prints, copies, business cards, or produce other machine printed stock. Our name; Printcraft Marking Devices Inc., is based around the craft behind traditional print and marking tools such as rubber stamps and industry standard engraving machines. When the company was originally founded in 1964, Printcraft produced printing plates for large scale machinery operations. Over the years our focus has shifted to the manufacturing of printing mechanisms.
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What do you mean by artwork?
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We use the term "artwork" or "art" to simply describe whatever lettering, design, or graphic you have provided us for production. This could be anything from the company logo that you have sent to be engraved alongside names on desk plates, or your child's original art preparing to be made into a stamp. Interchangeably–it's essentially the good stuff you give us so that we can fill your order! Check out our how to send artwork files section for more information.
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What is a signature stamp?
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To put it simply; it's a stamp made from a scan of your signature. Used in many different industries–it's a quick and easy way to add an official seal on important daily paperwork or formal documentation. Your signature can be made into a manual, self-inking, pre-inked, or pocket stamp for easier accessibility. In order to produce the stamp, we need a scan or physical copy of an original black ink signature on unlined paper. Learn more in the section below.
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How do I send a signature?
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Image quality is one of the most important things when sending artwork to use in production. The signature will not be able to be used if it is written in any other color besides black ink, written on lined paper, or scanned/sent at a low DPI. If there are any bald areas of the signature; those areas will not show up on the stamp. Be sure to send a heavily inked, crisp, clean signature on plain white paper using a black pen (blue will not give sufficient contrast). Scan in at 600DPI. Contact us with any questions. You may give us the original to scan in store if you are unsure or unable. Check out our how to send artwork files section for more information.
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What is a Notary seal?
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A Notary seal is the impression of the notary public stamp that is used by the notary public to authenticate and legitimize signatures and documents. Please note that you must provide registration for all state professional devices including a notary.
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Are automatic inking stamps re-inkable?
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Yes they are! Self-inking and pre-inked stamping mechanisms are re-inkable and we sell individual bottles of ink for this purpose. Our ink pads are also re-inkable because we only sell high quality, cloth-covered, felt pads that will maintain integrity and absorb new product.
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How do I ensure a clean mark?
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We find that every type of stamp, ink, and material combination can yield different results. Make sure to follow ink directions for best adhesion as certain inks are made for specific surfaces. Allow for a test stamp on a sample piece of the material you would like to mark. Be aware that porous surfaces such as wood, thick papers, and other rigid textures produce the widest range of results. With porous surfaces you may need to heavily saturate the stamp to compensate for absorption. Work quickly while inking as most inks dry fast. Make sure to apply even pressure while inking and stamping. When pulling the stamp away, slowly lift straight up. Overall, a few practices on a sample material is the easiest way to ensure you will achieve a clean, well-saturated, ink mark.
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How do I care for my stamps?
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Not much goes into caring for your new stamp, but there are a few ways that you can ensure clean marks for years to come. We recommend checking the rubber design after use to make sure that there are no clumps of ink, paint, or other product left to dry. Use a damp cloth to easily wipe away the leftover product before it dries. Intricate designs can harbor bits of product that clog the pores and may leave you with a rugged mark for next time. But there is no need for worry if a little bit of ink artificially stains the rubber. Just be wary of clumps; especially when using paints.
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What is the best way to preserve ink pads?
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One lousy feeling is preparing a document for stamping, pulling out the ink pad, and discovering that it's all dried out! Like most liquid based products or chemicals; store them in a cool, dark, and temperate place away from children and pets. Always make sure that the cartridge is properly closed. You may even go the extra step and store it in a plastic baggie or wrap a layer of plastic cling over your ink pad if you know you won't be using it for awhile.
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Payment options:
How to send artwork
This is the most important step in the production process. To create your stamp or engraving we must have clean, legible, and adequately sized artwork. If you’ve already created your files, take a quick look at these guidelines before you send. It might save you time and should help ensure that your artwork is in the best possible format for production.
Send all artwork files to:
Artwork file checklist:
FILE TYPE:
Please save and send only
B&W ARTWORK ONLY:
Within a stamp or engraving there are only positive and negative spaces, which read as black and white. Colors or shades of grey do not translate. Engraving and stamp making machines will convert any dark colors or darker shades of grey to a solid shape. Any light colors or lighter shades of grey will be dropped and appear as empty space. This is why we can only work with purely black and white artwork files and images. Please be sure that you or your designer translate and supply us with only black and white graphics so we can make sure that the rest of the process produces the sharpest stamp for you!
SCAN / Image quality:
What you send us is how it will look. Pixelated or rough edges will remain
Be sure that there are no obstructions in the image after it is digitized. Wrinkles in the original, dust or stray marks on your scanner's glass may unintentionally alter details of the artwork. *This is especially important when working with signatures*–as scan quality can make or break the ability to use it for production. If it is written on lined paper, written in any other color besides black, or scanned at a low DPI, then the signature will not be able to translate into a stamp. If there are any 'bald' areas of the marking; those areas will not show up on the stamp. Be sure to send a heavily inked, crisp, clean signature on plain white paper using a black pen. Blue pen will not give sufficient contrast and lined paper will result in lines through your signature–becoming a part of the stamp.
Be sure to scan all signatures and artwork in at 600 dpi.
Image size:
One culprit for pixelated, unclear, or rough artwork can be file size. If the artwork is sent at a small size and is not a vector we will not be able to scale and use it for applications larger than it is shown on your screen. It may look good zoomed out at a small size, but the details will not be properly preserved when scaled which will result in a blurry, unusable image.